The website currently provides a service that compares publicly available gas and electricity supply offers to residential and small business customers located in Victoria, NSW, South Australia and Queensland.
The website provides for you to arrange to receive copies of your energy bill. You must not make such arrangements in relation to any energy bill unless you are the account holder. On receipt of your energy bill, we will extract relevant information from the bill and enter the information into the website for the purposes of assisting you in the comparison and selecting a supplier. We may, at our sole discretion, refuse to do so if we reasonably consider that you may be acting fraudulently, or are misusing or abusing our service.
The comparison results generated by the website may include a number of estimates, such as the expected costs and cost savings. These estimates are calculated based on a range of information, including information that you provide to us, price and product information provided to us by third parties, and assumptions that we use for extrapolation. For example, the website may use average seasonality factors. The website will not take into account all of the factors that may apply to you. Accordingly, while the comparison results are independent and objective, they are estimates only and the results may not apply to your specific circumstances. Before relying on any information or results on this website, you should first verify the accuracy of the information and its relevance.