The website currently provides a service that compares publicly available gas and electricity supply offers to residential and small business customers located in Victoria, NSW, South Australia and Queensland.
The website provides for you to arrange to receive copies of your energy bill. You must not make such arrangements in relation to any energy bill unless you are the account holder. On receipt of your energy bill, we will extract relevant information from the bill and enter the information into the website for the purposes of assisting you in the comparison and selecting a supplier. We may, at our sole discretion, refuse to do so if we reasonably consider that you may be acting fraudulently, or are misusing or abusing our service.
The comparison results generated by the website may include a number of estimates, such as the expected costs and cost savings. These estimates are calculated based on a range of information, including information that you provide to us, price and product information provided to us by third parties, and assumptions that we use for extrapolation. For example, the website may use average seasonality factors. The website will not take into account all of the factors that may apply to you. Accordingly, while the comparison results are independent and objective, they are estimates only and the results may not apply to your specific circumstances. Before relying on any information or results on this website, you should first verify the accuracy of the information and its relevance.
For some customers and leads we use a benchmark price (called “Average Market Price”) to calculate savings. This price is the average of the prices of the 2 largest electricity and gas suppliers, AGL and Origin. To obtain the average for each of Origin and AGL, every market offer from that supplier for that Distribution area is weighted equally, and the standing offer is weighted by the estimated market share of standing offers in that State.